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No annoying pop-ups on Monster.com? No unsettling
e-mail blasts for penile enlargements in our mailbox? No obscure
double page spreads in Wired?
How
does Madison Avenue become just another Sandhill Road? IMHO. Advertising
is already dead. It just hasn't fallen down yet. Do you know
how the real Mob ( not the Sopranos) takes out their trash? An offense
is committed. An agreement is made. A date is set. Three years,
five years, ten years hence. The day eventually rolls around. The
offender is located, where ever in the world they happen to be.
The contract is executed. Done. The satisfaction to the offended
party? They know as sure as day will follow night that the offender
will cease to exist at a specific point in time.
In
other words, for three years, five years, ten years; the offender
is dead. They just haven't fallen down yet. Like a prisoner with
a death sentence, we in Advertising are Dead Folk, Walking.
But where is the certainty of this, you say? I am not "the
Mob." I am not the Criminal Justice System.
Well
strap this on for size, Sparky. Then judge for your self. Print,
Radio, Television, Out-of-Home, and Interactive have all been delivering
less impressions for higher CPMs year after year after year for
the past 12 years. The advertiser's solution to this problem
has been to crank up the volume. Cranking up the volume has lead
to an ever growing clutter factor. Campaigns that used to last for
years are now pulled in for retreads in a matter of months. Creative
is no longer the delineator. Media Planning has center stage. That
is because media can no longer deliver the audience's attention.
It has to be juggled through an ever increasing myriad of options.
And now that everybody is screaming, the hope is that some new next
thing will deliver the ever elusive impressions. But alas, the
new next thing works once, everybody bandwagons, brand new clutter.
Everybody kicks it up a notch.
And
have you noticed? These days, every member of the audience has
ADD. Leventy-thousand people screaming. No interest in what
they have to say. And hey guys, it just got worse. Now, not
only do most consumers hate advertising...They're not too fond of
their media outlets either. News is no longer unbiased. Entertainment
is seldom entertaining. The Internet is now a swamp of ruthless
predators. Television no longer reflects the values of anyone but
itself. Radio no longer plays our favorite tunes. Nobody has the
attention span for print. The TiVo box has migrated from the
top of the set to the top of peoples minds. And advertising?
Dead. Forgotten But not yet gone.
"The
Brand" used to be forever. Now it tries to reinvent itself
with every next trend. What do you think of when I say Exxon? The
tiger in your tank? No. The Valdez in an oil slick. What do you
think of when I say Ford Explorer? Better Ideas or Killer tires?
Hertz? No.1 or OJ? Even after all these years. Tylenol? Tampering
or safe pain relief? And those are just the DOA brands. Tide? Nothing.
Pepsi? Nothing. AT&T. Nothing. These are the MIA brands. Remember
that band in college that always played way to loud. Remember how
week after week there were fewer and fewer folks in the bar? Remember
their name? Ladies and gentlemen, I rest my case.
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Sorry.Your
Wireless or Cellular company is a lot like your copy machine.
You don't pay attention to it until it doesn't work...and
then you hate it with a passion. When our Ad Hoc creative
team at Double Think had our first meeting to discuss a unique
way to brand ALLTEL, the Midwestern telecom service provider
with more than 13 million communications customers in 26 states,
we basically came up with blanks.
What could
we say that had not already been said by hundreds of smiling
telcos? They smile in your face with deep discount
minute plans, then stab you in the back with blatant
overbilling, use it or lose it minute plans, or relentless
"upsell" campaigns?
The six
of us were at a loss. In terms of memorability, "Can
you hear me now?" was King.
In
terms of best bang for the buck, "Where You At?"
from Boost Mobile, was the one to beat. However we
knew that trash talking grannys and Mack Daddy Santas would
not play well in the land of Bull Connor and Slick
Willie Clinton...or would it? The minute, Slick Willie
fell out of my mouth, three people jumped on, "Do
you think we can get Bill Clinton?" "Of course,"
was my response. "We can get anybody we want. We're
making this up as we go." Now it's only fair to report
that Bill Clinton recently denied reports that he would be
appearing in commercials for a Chinese men's clothing brand.
Taiwan's United Daily News, suggested that the former US president
would be paid $2 million to appear in commercials for the
Fapai brand of men's clothing. That tells me the concept
of Clinton as huckster isn't that far fetched.
But
the question wasn't, can we get President Clinton? For me
the question was, what do we do with him, once we got him?"
That's when somebody quizzed the team," Are we AmeriCANS,
or AmeriCAN'TS?" Meaning, now that we got America's most
loved/hated political figure, how do we tie him to ALLTEL
with something more than a Little Rock Zip Code in common?
Is he just another exercise in borrowed interest?
The
answer to that question took all of 15 seconds. " The
ALLTEL, Tell All" with Bill Clinton, A Producer with
Emmys up the wazoo trumpeted. The two women in our group shot
that one down with their double dirty looks, faster than it
took him to come up with it. First the question was, now that
you have Clinton, what do you do with him? Next the question
was, now that you have the viewers attention ( which using
Clinton all but guarantees) what does he say to sell them
on ALLTEL?
We
figured that now was the perfect time to go out and get ourselves
some consumer insight. We wanted to know about people's relationships
with their telecom providers. The perfect place to do that
was the Equinox Health Club in West Hollywood. Nobody is
more dependent on their telecom provider than Holly-wouldbes.
Sure
enough, when we got there we found at least fifty members
sweating away while chatting away on their cell phones. Luckily
for us, one of the guys and one of the gals on the team are
drop dead gorgeous. We took a stack of index cards and wrote
at the top of each card. "In one word describe your cell
phone company." 34 out of 48 responded with their one
word descriptors. 9 wrote, "Terrific." 6 wrote,
"Horrible." But the one that got written on the
largest number of cards (19) gave
us our answer. "ARROGANT."
We
rushed over to the "Coffee Bean" on Sunset and the
horror stories began to fly. It seemed that everybody could
relate to having been subjected to the arrogance of their
Telecom provider at least two or three times in the past year.
Then we asked ourselves, what was the most arrogant thing
about Bill Clinton. The two Republicans in our midst were
first to say, "The sonofabitch never properly apologized
to the American people."
To
which our rabid Dem contingent banged on Google's door with
their laptops and came up with, " What I want the American
people to know, what I want the Congress to know is that
I am profoundly sorry for all I have done wrong in words
and deeds. I never should have misled the country, the Congress,
my friends or my family. Quite simply, I gave in to my shame."
At that point our creative session turned into a political
dogfight.
I
put a stop to that in short order and suggested that "apology"
might in fact be a great way to go in addressing the perception
of "Arrogance" that has plagued many telecom
providers, since the days of the ubiquitous "Ma Bell"
empire.
So,
the way we would make ALLTEL famous OVERNIGHT would
be to give President Clinton an ALLTEL phone and have him
call up ALLTEL customers in the 26 states that ALLTEL serves
and start off. "Hello, this is Bill Clinton, I'm really,
really sorry about the whole Monica thing. I should have known
better. I just wanted to let you know that...personally."
Then the president would pick an ALLTEL service improvement,
apologize for what came before, then tell said customer what
ALLTEL has done to make their telecom service better.
The
current ALLTEL tag line is "You Got That Right."
The DoubleThink campaign would shift the emphasis from the
customer getting it right by choosing ALLTEL, which we think
is rather self serving. We think a better way of expressing
the concept of "right" is by stating,in the spirit
embodied in the Apology Strategy, "ALLTEL. Doing The
Right Thing." If you click here
you can see the first pass at the Ad Hock Doublethink TV Campaign
for ALLTEL . Please let us know what you think.
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The
Greatest Man Who Never Lived. Yesterday
was my birthday. How many there have been since the first one is
a State Secret. As we grow older we begin to realize that one by
one, the people who make our life worth living are slowly fading
away from us.
This
year I lost two of my closest friends to the peculiarities of their
own respective life styles. One was Dan Cracchiolo, the Producer
of "The Matrix," "Lethal Weapon 4," "Exit
Wounds," and
a half dozen more Joel Silver bloodfests. He was my Partner in BrandedFilm
and the reason this column exists. It was at Danny's funeral
two months ago that Jeffrey Wells and I decided to build the Hollywood-Elsewhere.com
Megasite.
One
day I may tell you of my adventures on the dark side of Hollywired
with "Crack Danials," but this ain't that day. This is
the day I share with you, the saga of the one they call "the
Shadow."
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I
use the the word "call" instead of "called"
because those of us who know him are still not sure if he's
dead, or just gone. Such is the way of Mark Anthony Cristini.
Many
stories have circulated about M.A.C. since he supposedly died
of a massive coronary in the President's suite of the most
luxurious hotel in Jakarta, Indonesia.
This
is what I can tell you for certain. Mark Anthony Cristini
was admitted to
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the practice of law in 36 Federal District Courts in 21 States.
Yet he only had 3 "clients." The Vatican Bank. The
Central Intelligence Agency. And the Mob. Now you know why they
call him the "Shadow." At the time of his death he
allegedly had upwards of $8 million dollars in cash with him,
which was never recovered.
To
say that Mark was larger than life would be to give to much credit
to life itself. Mark perceived himself as a "Force of Nature."
To even attempt to go into the scope of his activities in the limited
space afforded here would be laughable. But I will share with you,
this brief little tale.
The
first day I met Mark Anthony Cristini was right after I had finished
the last "Chow, Chow, Chow" spot at Avrett,
Free and Fisher. I wanted to hire the infamous Patrick Adams
to produce the music for an Ambush radio campaign. Mark was Patrick's
attorney, confidant, baby-sitter and shield against the outside
world at the time. But as far as I was concerned, he was this preppy
little wise ass standing between me and my music tracks.
"I
want to hire Patrick to do my music" I told him as he stood in the
doorway of Patrick's apartment in his socks. "You and everybody
else in New York", he quipped and promptly slammed the door in my
face. I knocked again. He opened the door and shoved a card at me.
On the card was scrawled the number 8,000,001. "Take a number
and stand in line" he cracked, with that Colgate smile of his
and once again slammed the door in my face.
The
next day I called the number on his card and to my surprise Mark
answered his own phone. "I'm calling from New York Magazine", I
lied. "We want to do a cover story on Patrick Adams." I continued.
Mark turned on the charm and promised to deliver Patrick at the
time and location of my choosing. Of course when the two of them
showed up 45 minutes late, he realized he'd been had. "A lie
told well enough becomes history" he chuckled and we sat down
to lunch and made the deal.
Little
did I realize that Mark had made the same deal with 15 of the biggest
record companies in the business. He and Patrick had sold the
same three girls, Christine Wiltshire, Madilyne Rossmore and
an unknow background singer named Whitney Houston to each of
the labels under the names of 15 different artists. As a result,
Mark had had Patrick and his crew bicycling between 5 recording
studios 18 hours a day for the past 3 months. My project was just
one more car on the line.
Now
all of this was beautiful for Mark because in addition to the signing
bonuses for each of these 15 artists ( or "Shadows" as
he liked to refer to them) there were hefty Production fees, Contractor
fees, Session fees and Publishing advances forthcoming for each
project. All paid up front. And since Patrick played 18 instruments
to virtuoso performance and Mark owned a piece of all five recording
studios and Patrick wrote, produced and arranged all of the songs...it
was a beautiful thing. Until one of the songs, from one of the "shadows"
became a runaway smash hit. "Push, Push In The Bush. "
Funny
thing about a hit. The spot light is a hard place to hide in
the shadows. Suddenly every record label wanted their Patrick
Adams project done, pressed and in the stores. And none were more
adamant about that than the president of Arista Records, Mr.
Clive Davis. Suddenly Patrick Adams became a hunted man.
Mr. Davis insisted on being present for the final mixdown of his
new artist's record. Which would be difficult since his artist
didn't exist due to the fact that their was a fortune to be
made touring the artist "Musique" as a result of every
radio station in the top five metros pushing "Push, Push In The
Bush" into high rotation.
Mark
Anthony Cristini of course had the management contract on "Musique"
and, never one to leave money on the table, had booked lead singer
Christine Wiltshire and ten singers and musicians on a twenty city
tour. He accomplished this tour over night through the power of
another one of his "clients," the legendary Norby Walters.
In other words, Mr. Clive Davis was demanding to participate
in a recording mix for a record that had not yet been written, arranged
or recorded, because the artist he thought he had signed was somewhere
west of the Pacos being the artist whose hit record was driving
him to now become personally involved.
Remember
when I said that one of Mark's clients was "The Mob?"
Well now ladies and gentlemen comes the time where we reveal how
the world really works. There is no "Mob." What there
is are "Mobs." At this point in time Mark Anthony
Cristini worked for the "Music Mob" He had dozens and
dozens of music industry clients. "Billy Ocean, Eddie Kendricks,
the afore mentioned Patrick Adams to name but a few. But his real
clients were Marv Schlacter ( who owned Madonna), Norby
Walters and the man himself, Morris ( "Mo") Levy.
Between them, these three men held absolute control over the
business of popular music in New York City. So even though Mark
had many artists as clients, the clients whose interests he was
sworn to protect where those of their ultimate employers.
Now
back to our story. Even given the foregoing, the wrath of Clive
Davis then as now is not to be incurred lightly. By this time
Mark and I had become buddies because I knew that the only way
not to have my Ambush project lost in the shuffle was to become
a part of the shuffle.
When Mark and Patrick asked my opinion on how to solve their dilemma
with Mr. Davis, I responded "Who says their has to be just
one Musique?" that was all it took to get Mark and Patrick
on the phone building six different groups who would all be Musique,
who would lipsync to the tracks, who would collapse the three month
tour into three weeks and who would have Christine back in town
within the next six hours to record Mr. Davis' tracks and keep the
wolf at bay.
My
reward for solving their crisis? My Ambush project would go to the
head of the line. But I wanted much more than that. "Thanks
guys," I said after they finished building their bogus bands.
"But what I really want is for the Ambush commercial to
be released as a record first. I want it to run up the charts to
at least Top 20. Then we will release the commercial so that it
looks like we bought the rights to a hit song." In the
midst of all the hyper activity their dropped a profound silence.
Mark, as always was the first to speak. "Genius, fucking genius.
Consider it done...for a price" and so I made a deal
that the agency would kick in another $2500 bucks for Mark to do
the recording contracts and set the deal up at a record label.
Then
we went down to Bob Blank Recording and Patrick went into Studio
B and cut all 24 tracks. There was only one glitch. There were no
bongos in the studio and Patrick felt that for a song called
"There Can Be No Escape" ( chorus: There's gonna
be an Ambush. Your headed for an Ambush) Jungle Drums (congas
or bongos) were essential. He looked around the studio, came up
with an empty tape box, and laid down a killer percussion track.
That's what made Patrick Adams, Patrick Adams.
The
next day I took the finished tracks into the agency. First I played
the 60 second radio spot. It had a flat radio mix and a hot announcer
track and everybody was as pleased as they could be, since the project
was two weeks late and in danger of missing its air date. Next I
played the full mix, balls out 8 minute record track. I cranked
up the conference room sound system and within seconds everybody
in the agency was in the room. Within the next two minutes everybody
on the floor from six other offices were in the conference room
dancing their asses off.
Frank
Ginzberg the Creative Director said, once order had been restored
"We sent you out to do a radio spot, you come back with
a hit record." That's when I told them that it was in fact
a hit record and that we were more or less guaranteed it would go
to at least Top 20 once they gave the green light. Somebody ran
out to get the client's O.K. and came back within minutes with the
O.K. sign as they were playing the song again to listen to the lyrics,
which were selling their hearts out to our target 13 year old micro
sluts. These were the kids who were now packing the discos of urban
America with their fake ID's and tissue stuffed bras and dowsing
themselves with cheap perfume to mask their sweaty funk.
After
the meeting broke up I followed Keith Fisher, the money guy at the
agency, back to his office to inform him, that although the tracks
had been thrown in for free, we would still have to pay Mark Cristini
$2500 to make the record deal. Keith went ballistic. "Our
lawyers are Davis, Gilbert. Why should we pay this guy one red cent?"
says Keith. I tried to explain to him the facts of life in the music
business. He wasn't hearing any of it. No fees for Mark and that
was that as far as he was concerned.
Of
course the record deal never happened. I went to Mark's office to
apologize in person and to tell him I would be turning in my resignation
that afternoon. He patted me on the back and said. "Don't
quit your day job. We'll take care of it. What's this guys name?"
I gave him a fake name and went back to the office and cleaned out
my desk.
That
night a limo driver knocked at my door and invited me downstairs.
In the stretch were two of the most beautiful women I had ever seen
and a box of chocolates. The driver suggested I take the candy upstairs
and slip into something more fashionable then my sweats. When I
got upstairs I opened the box and found a hand written note. "God
loves a standup guy." It was signed, "Mo Levy."
Under the note was $10,000 in cash. I had a great night and
when I got home the next morning there were three calls from agencies
inviting me for lunch sometime that week and a call from Mark who
left this singing telegram. "When you're a Jet you're a
Jet all the way. From your first cigarette to your last dying day."
God
Bless you Mark Anthony, where ever you are.
Stay
Tuned.
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MARKETERS
FROM
THE FOLLOWING COMPANIES
READ
MADISON AVENEW:
OGILVY
& MATHER
MULLEN ADVERTISING
THE MARTIN AGENCY
TBWA CHAIT/DAY
GSD&M
YOUNG&RUBICAM
McCANN-ERICKSON
LEO BURNETT USA
PUBLICIS
FOOTE,CONE,BELDING
GREY ADVERTISING
HILL, HOLIDAY
LANDOR ASSOCIATES
MODEM MEDIA
BUMBLE WARD & ASSOCIATES
WPP GROUP
ADRANTS
NEW YORK TIMES
CHICAGO TRIBUNE
NEW YORK OBSERVER
BRANDWEEK
ADWEEK
LAS VEGAS REVIEW JOURNAL
DOW JONES
LEXIS-NEXIS
COX NEWSPAPERS
PUBLIC INTEREST NETWORK
MONSTER WORLDWIDE
HOUGHTON
MIFFIN COMPANY
REUTERS INFORMATION
CMP PUBLICATIONS, INC.
HARPER COLLINS PUBLISHERS
MERIDITH CORPORATION
BANK
OF AMERICA
NATIONSBANK
THE PRINCIPAL FINANCIAL GROUP
INDYMAC BANCORP
GUARDIAN LIFE INSURANCE
KMPG/PEAT
MARWICK
DEAN WITTER
VERISIGN
INVESTORS BANK & TRUST
AUTOMATIC DATA PROCESSING
MUTUAL LIFE OF CANADA
MUTUAL OF OMAHA
RELIASTAR FINANCIAL
CENTRAL LIFE INSURANCE
GENERAL MOTORS
MERCEDES-B ENZ OF N.A.
FORD MOTOR CO
NISSAN NORTH AMERICA
CHRYSLER
MOTORS CORP
MICROSOFT CORP
SUN MICROSYSTEMS
CISCO SYSTEMS
IBM CORPORATION
PULITZER TECHNOLOGIES
DIEBOLD
HUGHES NETWORK SYSTEMS
ESTEE LAUDER COMPANIES
THE LIMITED, INC.
TIFFANY
CO.
BOEING
AMACO CORPORATION
20TH CENTURY FOX
DIRECTV
VISABLE WORLD, INC.
VIACOM INTERNATIONAL
UNIVERSAL STUDIOS
DISNEY WORLDWIDE SERVICES,
INTERNATIONAL CREATIVE MANAGEMENT
CAA
HOLLYWOOD GOWER CENTERH
SCREENVISION
EMERILS HOMEBASE
BARNES & NOBLE.
FANDANGO
ELECTRIC LIGHTWAVE
EARTHLINK, INC
TIME WARNER TELECOM
XO COMMUNICATIONS
VERIZON
COMCAST CABLE COMMUNICATIONS HOLDINGS
UNITED SPACE ALLIANCE
NASA
DELTA
AIR LINES
S.C. JOHNSON WAX
MERCK & CO.
KAISER PERMIANENTE
CANADIAN MENTAL HEALTH ASSN
STARBUCKS COFFEE CO
THE PROCTER AND GAMBLE
COMPANY
SCHERING-PLOUGH CORP.
DR PEPPER/SEVEN UP
RCN CORPORATION
HOTJOBS.COM
PFIZER
And
You.
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