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The
Creative Department just seems to be a good place to dump them,
so there they are. Pimples on the ass of greatness. My advice to
the 19 folks who wrote in to complain about these characters is,
do your best to nutralize their influence. A potato stuck
on the end of a Glock 9MM works better than a silencer I'm told
by a recent rap tune. A well placed umbrella that interdicts as
they race by on their way out to lunch. In other words, if your
boss doesn't value greatness, you have no hope of achieving it in
spite of them. Time for a new boss or a new job. Jobs are
tight.
However,
it's not always the attitude of management that stands in the way
of rising above mediocre. More often then not, the culprit is
time. There's just no time to shoot a great photograph. So stock
will have to do. There's not enough time to score a great track.
So a needle-drop on that old Doobie Brothers B-side will have to
be cool enough. Blah, blah, blah. But deep down inside we all know,
that even though there is never enough time to do it right, there
will always be enough time to do it over, if the client pulls
the plug. Time is our most common fall guy. The great barrier
to doing great work. Mr. James Brown put it best. "Money
won't change you, but time will take you out." Let's spend
a little time on time.
After
a misspent youth at Motown Records in Detroit, I returned
to New York ( and a $50k pay cut) to work as an Assistant
Art Director at Young & Rubicam. My wife thought I was insane
and so I wound up "living" in my 2x4 office. That's how I found
out how important time was to the creative process. Everybody else
at Y&R had somebody to go home to. I had nobody and no home. I used
to call it my "Night Shift Period." Back then, as now, creative
departments pitted their art director/writer teams against each
other in creative "shoot-outs." Last team standing gets to present
their work to the client. These guys would work till midnight. Their
phones would ring off the hook. It was the little woman. Their chain
had been yanked. They were outta there. Not me. I lived at the
agency, remember. I hear them go down in the elevator. 12:02am,
I'm on the creep to their respective offices and cubicles. I'm checking
out their campaigns. Making notes to make mine better. Next morning
before they get in, I'm camped out on the creative director's doorstep.
They've been swooped. Ruthless me. But that's what it takes
on the Road to Great Advertising. You simply cannot accept the
"not enough time" excuse. Steal time. Borrow time. Wrestle time
to the ground and sit on time. But whatever you do, commit yourself
to taking the time to make it great.
The
next roadblock to great advertising, according to our readers, is
the very definition of greatness itself. What constitutes a
great ad, commercial, billboard, banner, mailing piece or poster?
Personally, I categorize the answer to that question as the "Car
Wreck Factor." Something the audience can't bring itself
to turn away from. Like Rubberneckers on the Freeways or Interstates
creep past the accident scene looking for carnage, viewers, readers,
users can't turn away from a great idea.
Bob
Shallcross and Jim
Furguson at Leo Burnett knew great "Car Wreck" when they
saw one. And I quote. "What's in the bag?" "Big Mac and Fries."
"I'll play you for it."..."Off the expressway, over the river, off
the billboard, through the window, off the wall...Nothing but
net." Remember that? It aired 12 years ago this week.
What else do you remember from the year 1992? Byrd, Jordan,
Hancock Building, Big Mac, equals Car Wreck.
In
1974 I did a commercial with an older Black lady on her hands and
Knees, scrubbing an endless hallway floor. High-speed, over-cranked,
painful slow motion move in. A young man's voice, "My mother
is something else Mr. Johnson. (scrub) She scrubs floors every night
so I can get the money to go to school. (scrub) And now you're telling
me my chemistry class may be discontinued. (scrub) My becoming a
doctor is my mother's dream. ( scrub) How am I gonna tell her what's
happening to the school (scrub). Announcer: Give Now To The United
Negro College Fund (scrub) A Mind Is A Terrible Thing To Waste."
That
Black lady on her knees has raised more than $2.1 billion for the
UNCF and helped graduate more than 300,000 deserving minority students
from college in the past 30 years. That image at the height
of the Civil Rights Movement was a Car Wreck on network television.
It wasn't the first UNCF public service spot. It wasn't the last
UNCF spot. But it was the one everybody remembers. "This campaign
is one of the most memorable and successful advertising campaigns
in our country's history," claims Peggy Conlon, President
& CEO of The Advertising Council. What constitutes a great
commercial? The great ones are the ones that last and last, long
after they've run.
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A
Drive On The Dark Side
Last week a bunch of readers commented
on my defense of GM on their Olympic-sized Corvette
fiasco. They said it was just plain wrong-headed to portray
a 300hp+ lethal weapon like the Corvette c6 in the hands of
a sub-teen driver. Personally, I still think it was
a great commercial and certainly one of the most memorable
from Brand Chevrolet since "Like A Rock." Anyhow,
I got curious as to what else GM had been up to besides shoveling
a Blazer load of hundies to Mick Jagger and
his over the hill gang. Mainly, I wondered who was asleep
at the switch at GM to let that flyer fall off the tracks.
Wellll, I don't know if this is just a coincidence, but my
snooping around GMHQ on West Grand Blvd. in Detroit, came
up with some very interesting happenings of late. For years,
the venerable John Middlebrook has been North American
vice president of marketing and advertising for General
Motors. If you look in the dictionary under "straight
arrow" you will see a snap-shot of Mr. Middlebrook in a cane
back chair. Personally, the minute I saw the Corvette spot,
I said to myself, who at GM, had the balls to bring this
to Middlebrook?...Maybe...nobody?
Well my first informant was quick to clear up that mystery.
It seems that Mr. Middlebrook was humming "Movin' On Up" so
loud he couldn't hear the death knell of "Jumpin' Jack Flash."
That's right. "Jumpin' Jack" Middlebrook is now vice president
of global sales, service and marketing at GM. Can you
chant "Chief MarketINg
Officer," auto fans. He now reports directly to the boss,
GM chief executive officer Rick Wagoner.
But don't think of this as the day the music died at General
Motors.
Ohhhh no. Far from it. Middlebrook's spot is being filled
by Mark LaNeve. The same Mark LaNeve who gave us the
head-banging Led Zep thumping Cadillac campaigns.
Under Mark LaNave's watch, as divisional marketing general
manager for the brand, Caddie lept from the number-five
luxury nameplate to number three, right behind Lexus
and BMW. The brand also slipped past Mercedes
in year-to-date sales, which increased 8% last year, are up
11% so far this year. As numbers go in the sheet metal
biz, that be screaming.
My guys are saying LaNeve is the fire-cracker to watch
and the dead wood is fixin' to get burnt.
Well
the one sure sign of that is the death of the Harley Earl
campaign at Buick last week. How
anybody could figure that a dead guy who was credited with
design innovations like the porthole and the tailfin could
sell today's brutally brand agnostic automotive buyers is
beyond me. "As Buick's 'Spirit of American Style' campaign
builds, we again draw upon a metaphor for that spirit with
the image of Harley Earl," stated Randall Tallerico,
Buick's advertising director, less than a year ago. In last
week's Adweek he was quoted as saying that the new
campaign and the retirement of Earl signal a shift to a product
focus, as opposed to emphasizing the overall brand heritage.
The new campaign will break during the Emmy broadcast on Sept.
21. We'll be right here, poised to rip it apart. Say Randall.
How do you "retire" a dead guy? Do you smell something
burning, Detroit?
I must say the agency crew at Publicis Groupe's Chemistri
in Troy, Mich. haven't shown me much on their "Action"
campaign for the new Pontiac "First Ever" G6. They
claim that 250,000 consumers visited firsteverG6.com as a
result of their Olympic teaser campaign. Over all, their $165
million dollar "Fuel for the Soul" campaign for Pontiac seemed
to be running out of gas. Great line. Souless execution
of the campaign. I find that strange, since Chemistri are
the same guys that blew the doors off with the Cadillac relaunch.
In a press statement, Mark-Hans Richer, Pontiac's marketing
director, quipped. "As Pontiac rolls out several new products
over the next year, 'Action' helps underscore the fact that
not only do our customers have a bias for action, so do we."
Yeah, right. I do smell something burning, Detroit.
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You
Heard It Here First Last
week we held Eric Kim, executive vice president of global
marketing operations at Samsung's feet to the fire for the
brand's lack luster showing at the Olympics. This week Advertising
Age announced that Mr. Kim is leaving Samsung to become chief
marketing officer at Intel Corp. Could it have
been something we said? Ad Age also reported that Samsung is
currently in the throes of a global agency review estimated at up
to $700 million, with a decision expected this month. Noooo? Remember
that Executive Creative Director they wanted to move to Korea, we
reported on last week? Well that guy, Gregory Lee, hired
recently as Samsung's chief marketing officer, is expected to take
over Mr. Kim's duties. I knew I should have returned that headhunter's
calls. The bad news. One of my clients has a $70 million dollar
deal pending at Intel Capital. What goes around, may just come around.
Where is that headhunter's number?
So
Great They Make You Hate. The
moment I first saw Mikey J. moonwalk across the stage at Motown
25 I hated him. I had known him and his whole family during
my time at Motown, so it wasn't personal. I had seen the
Halston inspired MJ2.0 on MTV just like everybody
else on the planet and remember saying, "Hold up. I just saw
dude with Bianca J at Studio a few months back. Who is this fool?"
The change-up wasn't what made me a hater. It was the dance. It
wasn't a special effect. It wasn't a camera trick. I was sitting
four seats back from the stage right behind Berry Diller.
It was real. He was doing what he was doing for real. And
when he threw down that fedora, it was all over for me. I knew I
would never draw a crowd on the dance floor again. I hated Mike
for that.
That's how the guys at Boston's Modernista make me feel these
days. Like hating them. They are just that great at making
advertising. Now everybody will tell you that Nike has
that B-Ball thing locked tight. Wieden+Kennedy and "Just
Do It" got game and that's a fact. But nothing they ever did
made me want to trash my G4 like the "Invisible" spot Modernista
did for the grand daddy of all hightops, Converse. Talk about
your "Car Wreck" compellingness ( is that even a word?) This
spot is a 20-car pile-up on the I-10. For one thing, there's
not a product shot anywhere in the spot. Hell, there's not a player,
anywhere in the spot. No limo ridin', shit talkin', drug test failin'
NBA All-Star parole model anywhere. No streetball sweatin', one-on
one drivin', rim slammin, gangsta rappin' realie dealie either.
Nothin but a high school gym. And a pill that never stops moving
at the speed of fight. I can't begin to do justice to Mos Man
the spots poet narrator.It's a spot that only the first sneaker
company (Converse) could put their name on. You have to see this
for yourself. Take a look over
here.
Other
Modernista work that's so great they make me hate 'em is their launch
campaign for the Hummer SUV. Modernista must have done well
by the brand because Mike DiGiovanni, 56, divisional marketing
general manager of Hummer, was just promoted to executive
director of strategic marketing for all of General Motors
around the world. Modernista is the brainchild of Gary Koepke.
He's the guy who got himself in so much trouble with the hip-hop
community as the non-black creative director of Quincy Jone's
VIBE magazine and wound up defining the look of hip-hop for
years to come. His partner, Lance Jensen gave the world the "Driver's
Wanted" campaign at Arnold and that's all I need to say about
that gentlemen. I don't know if these two guys are so great as to
make me want to hang up my ad making jones, but damn. Where did
I put that potato?
What
Comes First? Another
question posed by several readers who are newbies to the ad game,
is that of , "What comes first." In their minds, some traffic person
hands you a work order that says it's a print ad six columns wide
by 230 lines deep and it's due to the client on Thursday and says
"Go." That's it. I dare say, that all across America this is
exactly how the process starts. It ends when the billing department
sends out an invoice to the client and the check comes in, then
clears the agency's bank account. If you are the owner of a small
to midsized agency that's pretty much your world view of the advertising
business. Your main goal is to pay your overhead, drive down
cost and maximize profits. Anything that gets in the way of that
paradigm is considered problematic. The creative process is envariably
the thing that gets in the way. Doing great advertising is considered
"problematic" to most agency managers. That's why there is so little
of it going around.
In his classic urban potboiler "Pimp," author "Iceberg
Slim" (aka Robert Beck) reveals that, "The pimp game is all
about cop and blow. Get a 'ho. Lose a 'ho." The same can be
said about the ad game. Get accounts. Lose accounts. These are the
primary concerns of agency management. Running a close third is
maintaining accounts. Waaay down in the ranks is doing great work.
Some agencies will even go so far as to say, "It's not great
unless the client buys it."
Strangly
enough, when you talk to a great many clients these days
you will get a completely opposite point of view. "My agency
wouln't know a big idea if it busted down the door and ate their
receptionist," is how one highly placed marketing executive
put it to me. She and a lot more like her are becoming increasingly
disgusted with the half-baked concepts that pass for "Breakthrough
Creative" these days. Perhaps this is one of the reasons that
so many companies are eschewing the "agency of record" standard
for the "creative consortium" business model. So to answer the question,
what comes first? A client who understands the leveraging power
of a great advertising campaign comes first. Once that relationship
is in place, greatness is bound to follow. And if it doesn't, that
client should waste no time in opening the window, sticking her
head out and hollering,"Next!"
Stay
Tuned.
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MARKETERS
FROM
THE FOLLOWING COMPANIES
READ
MADISON AVENEW:
OGILVY
& MATHER
MULLEN ADVERTISING
THE MARTIN AGENCY
TBWA CHAIT/DAY
GSD&M
YOUNG&RUBICAM
ADRANTS
NEW YORK TIMES
CHICAGO TRIBUNE
BANK
OF AMERICA
NATIONSBANK
THE PRINCIPAL FINANCIAL GROUP
INDYMAC BANCORP
GUARDIAN LIFE INSURANCE
KMPG/PEAT
MARWICK
DEAN WITTER
MICROSOFT CORP
SUN MICROSYSTEMS
CISCO SYSTEMS
IBM CORPORATION
PULITZER TECHNOLOGIES
DIEBOLD
BOEING
AMACO CORPORATION
20TH CENTURY FOX
DIRECTV
VIACOM INTERNATIONAL
UNIVERSAL STUDIOS
DISNEY WORLDWIDE SERVICES,
DELTA
AIR LINES
S.C. JOHNSON WAX
MERCK & CO.
KAISER PERMIANENTE
CANADIAN MENTAL HEALTH ASSN.
And
You.
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