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In
fact I've been in the room when just the opposite occurred. "Jack
is right. My cousin Lucy and her husband back in Bumfuck would never
get that headline in a million years of Sundays." Poor cousin Lucy.
Sold down the river by that snobby snoot of a cousin of hers who
got lucky enough to be dating a guy who knew a guy who got her a
job at BBDO.
Well
I'm here to say ENOUGH IS ENOUGH! I'm here to say DOWN WITH THE
DUMB DOWN! I am hereby putting Madison Avenue on notice that the
combined populations of Peoria, or Wichita, or Kansas, or Bumfuck
are mad as hell and they won't be taking it any more.
So
what exactly are they gonna do about it?
Well
I'm here to tell you what they are gonna do about it. Absolutely
nothing. That's right. Nothing.
Consumers
are gonna do so much nothing about all the "dumbed down" advertising
that Madison Avenue keeps shoveling at them, by engaging in one,
simple, universal practice. Ignoring it.
Dozens
and dozens of the readers of MadisonAveNew.com have written me in
the past few weeks telling me about the miserable results of their
primary research activities as they relate to messaging efficacy.
Every one of their notes had the same thing in common. Not only
are their messages ineffective. Their messages are completely and
totally ignored, in the purchase process. They don't even show up
on the research radar.
"Seen and noted" scores are coming back with an overwhelming percentage
of zeros in the box scores. Not seen. Not noticed. Not relevant
to anything that has to do with inducing trial or influencing purchase.
In essence, meaningless.
But
not everybody is embracing this cult of "dumbvertising." James Cherkoff,
a London marketing consultant who specializes in what he calls open-source
marketing, believes just the opposite. Mr. Cherkoff stated in Ad
Age, " (marketers) create all the messages and then send them out.
The new model is outside in: What you want to do is receive all
the information you can from the outside and incorporate them in
the processes of the company. They (companies) have to actually
open up their own systems and the way they interface with the world."
Given
this theory and other recent developments in the marketplace, it
seems as though those folks deemed too obtuse to grasp the more
sophisticated selling propositions conceived by people like me are
now speaking amongst themselves. What they are saying is changing
the landscape forever.
"The
new Chevy Impala sucks! The door lock circuit interferes with the
steering wheel locks so you can't turn the wheel or get out of the
car once you turn on the ignition." All of the "American Revolution"
advertising from Brand Chevy doesn't mean squat if that consumer
comment comes up anytime somebody puts "Impala+things gone wrong"
in the search engines.
And
trust me. More people are going to Google than to CBS to figure
out which car to NOT buy. So that means that fewer and fewer folks
really care how smart or dumb we on Madison Avenue think they are.
We and everything we do and all that we spend and whatever we say
have become irrelevant.
We
are just not smart enough to figure out what it takes to get their
attention and keep it. We have been talking down for so long, they
no longer look up to us. Or to our clients.
Blogs,
podcasting, peer-to-peer websites, RSS Feeds, everything under the
sun that lets people talk to each other about their shared interests,
that's who they are listening to.
And
the folks at the ad agency? How can I put this so they (you) will
understand? Hmmmmm? How about this? You're fucked.
Stay
tuned.
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