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My
only concern was the excruciating pain I was sure would come. That
was the good old days of Mengelista Dentistry. Today, you go in,
you lay down, they give you a shot, you wake up as they dump you
into the holding area and wait for you to come back around. This
is the godhead of modern American dentistry.
I
have yet to experience one painful moment since last week at this
time. But I have experienced a great deal of misery. For one, my
new teeth are loose and will continue to be so for the next 4 to
5 MONTHS. I will not be able to eat solid foods for the next 90
days. Auschwitz, had nothing on this proceedure.
And
just like the minions of Dr. Mengele, at no time was I lead to believe
that this would be my postoperative fate.
Now,
other than the fact that this procedure to rebuild my smile cost
me as much as a new Volkswagen turbo Beetle, it brought to mind
the plight of a great many advertising clients now faced with the
agency creative director - as- god, phenomena.
How
many clients are faced with the likes of such imperious worldwide
executive creative directors or chief creative officers, who make
their imperial creative decrees based on how they felt when they
got up that morning? How many millions upon millions of dollars
have been squandered on half-baked creative solutions that have
been tossed off in some creative review board meeting or pulled
out of the hat on the way to a three day golf outing with little
or no concern for the consequences.
I
would venture to say, by the output of commercials and campaigns
that grace the nations networks, more than a fair share are the
byproducts of just such creative malpractice.
If
you are a client out there wondering if such is the case, do yourself
a favor. Call in a group of consumers, or even one of the zillion
creative consultants that are beginning to dot the landscape, and
get yourself a second opinion. Don't settle for creative pronouncements
from on high. Ask the hard questions. Don't be afraid to ask "How
come?" If it doesn't make sense to you, don't accept the bullshit
line "Well, you're not the target audience." Make these
guys work for their half-million dollar compensation packages. Send
them back to the showers if they don't come up to snuff the first
time out.
Remember,
the only person with the right to be considered godlike, is the
customer.
One
of the big differences between Post-Advertising and work done in
the Age of Advertising is the predominance of the top-down theory
of communicating. The minute an ad or a commercial thinks that it
has to be hipper or cooler or more clever than the person reading
it...That's the minute it ceases to be meaningful to its audience.
And meaningful is what Post-Advertising is all about.
Great
advertising campaign ideas can come from the dude in the news stand
or the lady who empties your trash at night. Terrific strategies
can come from that ton of data sitting in your CRM data base. Ideas
don't need petigrees to exhibit signs of greatness. All they need
to do is connect to the unmet wants and needs of the almighty customer.
If
you are a client, make your agency's chief creative officer take
you out to lunch. If he impresses you as a jerk, make sure you see
the work of your creative team BEFORE he or she gets a chance to
ruin it. If they truly are a heavy lifter, talk strategy with them
and see why they came up with what they came up with.
Never
accept an idea at face value. Look for substance you can sink your
teeth into.
Stay
tuned.
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