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The
popularity of ad avoidance technology was the wake-up call that
traditional agency wonks never saw coming. I hope they brought lunch.
That line at the Unemployment Office can take hours.
So,
that means that those of us charged with the probing and understanding
of what is going on in the consciousness of the consumer have to
start with the proposition that we are unwanted guests in an openly
hostile environment.
When
consumers say they want "control" of the content they
choose to ingest, they mean they want control over our inclusion
in that messaging.
When
consumers say they want ad "avoidance" they want to avoid
our messages, sponsorships and branding attempts.
Take
podcasting for example. Most will assume that the "pod"
in podcasting refers to the iPod as a delivery device. No, no, no,
no ,no. "Pod" refers to the "Close the pod doors,
Hal," kind of pod. The, I need to shut everybody else the fuck
outta here , kind of "pod."
Yet,
here we go, trying to tell advertisers about "the growing media
trend of podcasting" as
Starcomm Media put it. How can something be a "growing media
trend" if consumers are using it as an escape device from...media?
Duh?
Clueless
Experts. Will they ever get a grip?
Try
this on for size. Create the "Media Pod." Engage the audience.
Expand the Media Pod. Surround the audience. Restrict access to
the Media Pod. Let the audience discover another way in to the Media
Pod through a sponsored "Back Door." Let the debate begin
inside the Media Pod as to the "motives" of the "Sponsor".
Let the "Sponsor" withdraw in the interest of preserving
the 'order" within the Media Pod. Now let the sponsor create
an even better Media Pod that is an ad-free zone. Pretty shifty,
huh?
This
is just one example of how Consumer Contact ( rather than advertising)
will work in the Post Advertising Era. It will be much more tactical.
Much more focused to the interests and mindsets of the audience.
Much, much more relevant to the lifestyle and preferences embraced
by the subject being contacted.
As television advertising today seeks to be more intrusive by using
borrowed interest, Consumer Contact in the Post Advertising Era
will seek to be more integrated into the fabric of the medium and
more meaningful through its involvement in the subject matter of
interest to the audience for that media.
As
a result, Marketing Managers will find themselves having less and
less control of their brand messaging as content providers replace
advertising copywriters as the stewards of brand dialogue.
This
loss of control will be offset by an increase in meaningfulness.
An important tradeoff as the "top-down," "one-to-many" practices
of the Age of Advertising give way to the "bottom up," many-to -many"
realities of the Post Advertising Era.
For
a glimpse of the brand as redefined by Post the Advertising Era
just look at Nike. A brand that doesn't just sign sponsorship checks
but actively participates in the lifestyle of its audience.
The
Post Advertising Era will belong to the agile. Big, expensive, cumbersome
broadcast campaigns with their multi-million dollar production budgets
for commercials that are out of date before they run, will be doomed.
Fast, precise, ruthlessly innovative "ideas" will fan out from the
brand like a diverse swarm of stealth warriors. Each with their
own marching orders. Each with their own rules of engagement. Each
with their own "Mission Impossible."
Forget
"Viral Marketing" and "Buzz anything" as consumers find more and
more ways of sharing product insights with each other. Word of Mouth
will be the only words that matter as one by one, parity products
crash and burn.
The
race to capture value and influence Value Perception will become
obsessive, as niche products become major players in the ever diminishing
micro markets that will eviscerate brand share over night. Micro
markets will coalesce and break apart like molecular structures
as trends and fads rise and break faster and faster.
The
Post Advertising Era will convert entire brand franchises into perpetual
works in progress. It will become nearly impossible for brand managers
to hit their kinetic target customers. This will lead to the targets
defining the message based upon those criteria that define them.
Art
directors, copywriters, producers...a thing of the past. Teenage
soccer players will write ads to other teenage soccer players. Their
common or shared experiences will provide the copy strategy and
communications platform. Product benifit will be expressed as "cool"
or "not, cool"...period.
Consumer
contact in the Post Advertising Era will not look, smell or taste
anything like advertising as we know it. Thank God.
Stay
tuned.
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