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Last
week we talked about all the doom and gloom editorial coverage on
the fall from grace of Madison Avenue. This week I'm not gonna go
there. Wouldn't be prudent. This week I'm going to step over the
entire mess on the floor and walk over to the living room.
What
if it's not just the advertising that's broken? What if it's the
whole damn business model? What if the advertising agency has in
fact, outlived its usefulness to the business community at large?
Well
let's face it. As a business proposition, the advertising agency
has not changed substantially in the 200 years since its inception.
Few other industries on the planet can make that statement. I'm
sure there are those of you out there who will beg to differ. Some
of you will say, "Oh we no longer support ourselves with a
commission-based fee structure, except as it relates to production
expenditures."
Others
will chime in with, "Don't forget, we no longer place media
in most cases." So what? The basic premise is still the same.
Companies pay third-party vendors to act as trusted advisors to
tell them how to best deal with their customers. That's what we
do in a nutshell.
"But
the times, they are a- changin'." Let's take a look at some
new ways we are looking to re-skin the basic Madison Avenue Advertising
Agency Business Model at the Institute
for Advanced Practices In Advertising the advertising industry's
first and only public policy "think tank".
The
Hollywood Model
This
one's not so new. Advertising vendor builds a movable feast of services
around each client on an as needed or on-demand basis. Highly specialized
skill sets, provided on a cost-plus compensation basis. Most of
the large Japanese agencies are structured around this model.
The
Wet-Ops Model
Call
it a task force. Call it a battle group. This model uses the brand
organization as its management hub and staffs up with specialists
who are contracted for thirty day project based assignments. Most
operatives work independent of each other or in small, tightly focused
work groups that report to project managers who communicate between
operatives and senior decision makers. As outsourcing of production
services catches on this model will gain more traction.
Skunk
Works Model
A
holdover from the "New Economy" era when small, horizontally
organized work teams were set up within larger unwieldy organizations
to "fast-track" new product development or new business
process evaluation and implementation. Look for a strong return
to this model as C-Level managers start tying new product failures
to line-of-business marketing disasters.
Stealth
Teams
The
fact that competition creates value is not lost upon the crisis
managers that will undoubtedly be brought in to fix the mess down
in marketing.
One of the turnaround artist's favorite tactics is to put two or
more teams on a given issue with little more knowledge of each other,
other than a competitor exists. Generally speaking these teams will
be silo'd in different Geos and timezones so as to keep interaction
at an impossible arm's length. Best solution wins. Winner take all.
Coca-Cola favors this approach with its marketers.
Platform
Agnostic Think Tank Model
This
approach is already finding its way into the day to day activities
of the "Agile 1000" fast growth companies. Again, as in
some of the above, the client organization, rather than an independent
third party organization is at the core. Here the emphasis is almost
always on strong, single objective programmatic results driven activities,
rather than areas of specialized practice. I.e. "Demand Creation
and Lead Generation." "Awareness Building," "Category
Definition or Dominance." This one is gnarly to manage, given
the large number of direct reports, but as the heat turns up and
old taboos go out the window, this model could replace the "agency"
as we know it.
"Step
Up America"
Thank
all of you who responded to the question set forth in last weeks
column. As a few of you astutely guessed, "Step Up America"
was a real reality show presentation made to both NBC and CBS and
we were fishing for prospective sponsors willing to put up a $Million
per show to make America better.
You
will be pleased to know that more than 20 companies so far have
responded with an expression of interest in sponsoring such a show.
Certainly more than we could have ever imagined. Even CBS, Inc in
New York visited the site twice last week to see what we were up
to.
Our
next step is to select a network approved production company to
wrap the deal up and secure a broadcast commitment for 15 episodes.
We will let you know how it goes. If there are any other potential
sponsors (or agencies) out there with an interest in the show, e-mail
us at stepup@BrandedFilm.com
Stay
tuned.
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