A Word On Words.

Well boys and girls, the unthinkable has happened. MadisonAveNew is migrating to a blog platform and expanding its editorial footprint to include other voices besides mine. Obviously since nothing around here happens overnight we will be running on two platforms simultaneously until we get the content mix right. But the big news is that you will have a better opportunity to interact with the ideas and opinions expressed on these pages and make your own voice be known.

Today’s question comes from Kurt S. from San Diego, CA who writes, "I went to the grocery store today. The lines were too long to wait for a checker. So I decided to do self-checkout. Also decided to put back the produce I wanted because it would take too long to key in the numbers. I wondered why I couldn't just scan the lemons and potatoes and be done with it. Then there was the cable guy, who came to install my modem. He barely spoke English, but when he showed me a tutorial on his PDA about hooking up a Mac, we were in perfect synch. Seems to me this has pretty far-reaching consequences for marketers. What do you say?"

This Week's Question: The ways we communicate are changing. Is advertising keeping up?

Kurt, you have no idea.

Advertising has always relied upon the common ground of mutually understandable terminology to be clearly understood by the broadest number of people. When it picks up a vernacular term and runs with it, that term spreads overnight into the American lexicon. “Whaaaasssup?” and “24-7” would be good examples: street gang terminology that made it into the mass culture through the good graces of Madison Avenue.

But that was a decade ago. Things are moving much faster now. In fact, the cross-border movement of populations, the homogenization of cultures, the impact of technospeak, the emergence of pictographs, the proliferation of acronyms (OMFGWTF) are all adding up a language shorthand that morphs and changes more and more relentlessly. .

All of which means that Madison Avenue, which has always been waaay behind the curve, will find itself even farther back in trying to keep up with the outside world. Even as speech recognition technology tries to keep up with the velocity of language and fuzzy logic tries to make sense out of misspelled text, we are struggling with the rapid emergence of pictograms that cross the language barrier to communicate the most simple information, clearly and succinctly.

Pictograms can often transcend languages in that they can communicate to speakers of a number of tongues and language families equally effectively, even if the languages and cultures are completely different. This is why road signs and similar pictographic material use pictograms as a global standard expected to be understood by nearly all.

So here we are with this torrent of ever-changing datalingua pouring into our respective in-boxes with no idea of what it means or signifies. And when “OMFG” shows up on a Gossip Girl billboard campaign, Google lights up like a Christmas tree just to sort it out for the hoi polloi.

And now the parents know a little more about what all that gibberish is they are intercepting on their text messaging spyware. These developments only promise to get worse as we go farther out in time, for the need for targeted, rather than mass communication is only getting more crucial.

TOMORROW: Less words. More pictures.

Obviously as bandwidth increases we will be able to show rather than tell. Pictures will be worth thousands and thousands of words, but the sources for those pictures will get narrower and narrower. The royalty-free fire truck will become the universal symbol for “need it right away” as opposed to ASAP. Acronyms will will give way to Acropix and the speed of communications will ratchet up another notch.

The real use for words will become their use as modifiers for pictures rather than captions. So the firetruck with the words "Visa Due" will mean "pay your credit card bill in 24 hours or we will cut it off". As language simplifies, so too will the means of transmission. Refrigerator magnets will give way to SmartMags that will transmit 24-hr coupons keyed to the contents of your refrigerator as determined by the scans at the self-serve grocery check-out dock at Ralphs.

But the real impact will be in television. There are already moves afoot to ease up FTC rules on format and time duration of images. Once those antiquated regulations are broomed we will begin to see the emergence of ADDTV. Faster, shorter everything.

And the emergence of sound snips as language. “Dum- Dum- Dum- Dum- Dum- Dum- Dum- Dum” the bassline intro to “Billie Jean,” An international sound symbol for all things Michael Jackson. “Dum- Dum- Dum- Dum- Dum- Dum- Dum- Dum- Dum” (sfx: door slam) international news bite: The King of Pop died quietly at his home outside Geneva this evening. Millions are in mourning.

Language is the brave new frontier of global advertising that nobody is paying attention to, but us.

TODAY: Talk Is cheap.

The need for us to start considering language issues in advertising has to do with the ever-increasing clutter factor. With the advent and proliferation of the blogosphere and other forms of user-generated content the noise level is constantly rising. And rising right along with it is our growing ability to Tivo-out everything that is not immediately identifiable as meaningful to us.

Advertising is at the top of most people’s “ignore": list. Hence, advertising immunity should be this industry’s number one concern. But it’s not. Type the words “advertising immunity” into Google. The first thing that comes up is www.madisonavenew.com/mad92.html. That’s just ridiculous.

Are we the only people talking about the biggest threat our industry faces? If so, then that is a scary situation indeed. If advertising is so ignored that the product that eliminates it has emerged as a verb to signify the elimination of any unwanted inbound communication, then our industry’s inability to deal with reality is worse than anybody could have imagined.

The impact and velocity of language evolution is just one more thing that will bite us in the ass, if we don’t find the bandwidth to deal with it. Or just chalk it up to one more example of the challenges that will provide you with an opportunity to smoke your competition as they sleep at the switch.

 

 

Keep Thinking.

 

 

 

 

 

 



 

WEDNESDAY
September 3, 2008
ISSUE 211

ABOUT ME

ARCHIVE

CONTACT ME

AGENDA

MOST READ

MAD002
The Journey
to Great

MAD009
The Death of
Advertising

MAD023
The Boy Who
Broke My Heart

MAD025
Too Busy for
Temptation

MAD072
The Rise and
Fall of the
Creative Class

MAD006
The Battle for
Coca-Cola
Rages On

MAD059
Happy Birthday
to Me

MAD060
The City that
Spawned the
Age of
Advertising

MAD066
The True Cool

MAD095
The Creeping
Influence Of All
Things Emo.

MAD015
The Four Great
Myths of Global
Branding

MAD026
The One True
Thing

MAD030
The Lost Art of
Persuasion

MAD021
Dare To Be
Great: The Mad
Genius of The
"Matrix"

MAD071
Boomers
Downshift
To Neutral

MAD092
Advertising
Immunity. Can
It Be Cured In
Our Lifetime?

MAD100
Breathing New
Life Into
American
Business

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