Adaptive Branding Hits The Road.
For some time now we have been offering to serve up an on-site brown bag seminar to spread the gospel about our newly minted Adaptive Branding methodologies to companies who have an interest in all things new in this chaos that is the Post-Advertising Era. Well, yesterday we finally had a chance to take our show on the road and evangelize the benefits of this new approach to marketing to a sector of the business community that is desperate for anything that might move the needle. A major automotive manufacturer.
We had been told that less than 20 people would be in attendance. We wound up changing conference rooms twice before the festivities began due to SRO crowds of unexpected viewers who had not bothered to RSVP to their respective bosses, but showed up anyway do to the cancellation of a big internal brand review that had been planned for visiting dignitaries but scrubbed at the last moment due to scheduling conflicts.
Anyway, we wound up with 162 marketing, promotion, product info and advertising execs in a good-sized auditorium with state of the art everything and no union multi-media technician to crank it up.
"Did anybody let Leon know we were restaged in Jupiter?" was the whiplash from my embarrassed host. Silence.
"Anybody?" Crickets chirping.
Then four people from different parts of the room headed for the door at the same time. Four people who were never seen or heard from again.
"Well, I guess you're going to have to speak a little louder," said the host. This guy was all smooth and I knew that heads would be rolling if we didn't pull off a great show in spite of Leon's absence.
Whenever you get a hundred or so folks from the same company in a room at the same time, it seems that none of them has had a chance to speak with each other for at least a fortnight. And this was the occasion they had been waiting for to get everything possible off their collective chests. "Murmur, murmur, murmur." times a hundred sounds roughly like the F train blowing past
74 th Street at 80mph.
So the first order of business was to get their attention. I picked up a copy of Wired that one of the Leon wranglers had left to hold his seat. I opened up the magazine, faced the pages toward the audience and started flipping through it from front to back. When I would get to a double page spread I would stop and pan the magazine from left to right in front of the audience. Nobody paid me the slightest bit of attention. I tossed the magazine on the floor, picked up the empty folding chair it was sitting in, folded it with a bang, lifted it over my head ( while giving a big wink to the guy sitting next to it) and started yelling at the top of my lungs. "That's it!!! I've had it with you people!!! You sold me a lemon and I'm gonna make you pay!!!!"
That's all it took, to get everybody's undivided attention. And I do mean everybody .
I put the chair down and proceed to tell the room that what they had just witnessed was a far better demonstration of Adaptive Branding then they would have seen on the PowerPoint if Leon had been in the house.
When I showed them the ad spread in Wired, nobody paid attention. Just like in the real world outside. Nobody pays attention to advertising. But when they thought some wild-eyed crazy person with a folding chair was there to wreck havoc on the entire marketing department for selling them a bum car, everybody was on point.
In an instant I went from a "nobody" to a person with a meaningful message to convey.
Understandably that was a hard act to follow. But that little piece of opening drama was a great way to warm-up the room. I asked how many people could remember at least two billboards they had seen driving in to work that morning. Nobody raised his or her hands. Then I asked how many could remember at least two songs they heard on drive time radio. Everybody's hand shot up.
Then I asked how many people in the room remembered one commercial they had seen the night before and could stand up and tell me the brand and the tag line. Nada. Then I asked how many people could remember being kissed good night, the night before. Every hand shot up.
Next, the big question, was big fun for me. How many of you believe that advertising is still able to attract and hold a person's attention for 30 seconds.
No response. And this from an entire room of marketing professionals. Then a throat clearing from the back of the room. Half the hands shot up in unison.
I continued with the presentation for another 45 minutes including a spirited Q & A session. At the end of the session my host confirmed that he thought we might be on to something with this Adaptive Branding "stuff" but he didn't think it would work for a high ticket item like a luxury sedan. "People want information when they're in the market for a car," he confided. "Advertising is the last place they go for information." I countered. "Where do you think they go first?" he responded. "To the person who drives one." I said knowingly. "Our research tells us otherwise." He said with an air of finality.
We have a long, long way to go. But thank you Leon, wherever you are. You gave us a great way to begin our journey.
Stay strong.
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